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AW0812-There are no catalogs generated for any of the D2D sessions present

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AW0812-There are no catalogs generated for any of the D2D sessions present Product: CA ARC serve Backup r16 and above Error: AW0812-There are no catalogs generated for any of the D2D sessions present Symptom: ...

Low deduplication compression and "SisDiffIncr_Scan:: Error happens in SCANSTATE_FILE_PATHW state"

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Description: ARCserve 16.5 for Windows Deduplication backup has low compression ratio just for incrementals. Tape log review shows the following errors : Scan_LoadCatalogFileInfo:: The previous catalog file name is not...

NAS NDMP option incremental rotation backups based on "custom schedule" have an unexpected full backup

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ARCserve 16 sp1, 16.5 for windows NAS NDMP option incremental rotation backups based on "custom schedule" can be set to run more than 9 times without a full backup but NAS dump logic based on dump levels would define a limitation. ...

Backup job hang or got time out connecting to a specific remote client agent

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Description: ARCserve 16.5 for windows Backup job  hang or got time out connecting to remote client agent while other clients were properly backed up. The behavior can be reproduced at each new backup. Last...

VM Agent | AE0580 AE0577 quiesce errors backing up Virtual Machines | Vim25Api.ApplicationQuiesceFault

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 Error Message AE0580 Failed to backup Virtual Machine [xxxx] on ESX/VC...

Client agent License failure for Host based VM bundle

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 Error : Licensing errors for Client agent for Linux / Unix, Client Agent for Windows and Agent for Open...

Unable to View all Job Logs for Rotation Backups after the Database is Pruned

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  Description   :  Unable to View all Job Logs for Rotation Backups after the Database is Pruned. ARCserve Version :  R16.5 Build 7106 Symptom:...

How to verify NDMP dump on Netapp filer in case of Filer2Server backups

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Description: Filer2Server is a method where backup data traverses all the way to the backup server and then gets written to the FSD/Dedupe/Tape devices available to the Backup server. This is allows you to do NDMP based backups of NAS...

Basic Troubleshooting Before Contacting Technical Support: Exchange Document Level Backup & Restore Problems.

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 Description: Basic Troubleshooting Before Contacting Technical Support: Exchange Document Level Backup &...

VM AGENT | AE0577 AE0580 W9627 | Vim25Api.FilesystemQuiesceFault

ca_devmgr |"Command failed. User '' not validated in authentication server on host: XXXX"

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Components: CA ARCSERVE BACKUP FOR WINDOWS COMMON: 11.5, 12.0 Last Modified Date:    02/16/2009 Document ID:    TEC482336 Tech...

SQL | 'AE51004 Failed to restore backup session. cannot apply the backup on device 'XXX' to database 'XXX'.'

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Document ID:    TEC509652 Tech Document #phpcontent { margin:0; padding:0; font:1.0em verdana; line-height:1.25em; color:#333;} #phpcontent H1{ FONT-WEIGHT:...

AW0002 AW0004 warnings on huge number of files

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Error Message: Backup job incomplete with huge number of files skipped with below warnings AW0002 Failed to read data from file: X:\Data\file.ext RC=2, The system cannot find the file specified AW0004 Failed to open file . RC=2,...

VM Agent | AW0550 Unable to connect to the VM agent. File-level restore will not be available. (VM agent=[VM name])

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 Error Message AW0550 Unable to connect to the VM agent. File-level...

Error "The installation of setup support files files is failed. Setup cannot continue."

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Product: CA ARCserve Backup Error Message:"The installation of setup support files files is failed. Setup cannot continue." Description: Installation of Arcserve fails and the below can be seen in the...

How to update use VDDK installation for Agent for Virtual Machines

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 Component: CA ARCserve Backup Agent For Virtual Machines Version: 16.0 ,...

Installation of Agents Fail

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Applicable versions:  All Supported Versions Error Message: The installation of setup support files is failed. Setup cannot continue." ...

VM Agent | Backup | VMWare - VM backup fails with AE0577 AE0580

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 Error AE0577 Failed to create Virtual Machine Snapshot for the VM [VM01] on ESX/VC server [VC01]. ...

AE0577 AE0580 Failed to backup / create Virtual Machine on ESX / VC

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Error Message: AE0580 Failed to backup Virtual Machine [VM] on ESX/VC server [VC/ESX]. AE0577 Failed to create Virtual Machine Snapshot for the VM [VM] on ESX/VC server [VC/ESX]. Environment Details CA ARCserve Backup R15,...

VMWARE|E3392 Backup Server TCP Reconnection timeout. (AGENT=VM(IP), Network Error=10054)

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Components: CA ARCserve Backup for Windows ENGLISH: 12.0, 12.5 Last Modified Date:    01/13/2010 Tech Document ID:    TEC506260 Title:  E3392 Backup Server TCP Reconnection timeout. (AGENT=VM (...
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