How to setup Alert manager using SMTP for CA ARCserve Backup?
Description: Alert Manager is a notification system that sends messages to people in your organization using various methods of communication. The information you communicate...
View ArticleE8535 | Windows Application log:- Product: CA ARCserve Backup Client Agent...
Title: Windows Application log:- Product: CA ARCserve Backup Client Agent for Windows Error 1306. Description: Following Errors can be Found:- ARCServe Activity Log: E8535 Failed to receive data from...
View ArticleE8535 |MAC OS|AE300012 W300012: (DecideShmBuf) Failed to get shared memory.
Error Message: Backup of MAC OS client machine fails with shared memory errors. E8535 Failed to receive data from the client agent. AE300012 W300012: (DecideShmBuf) Failed to get shared memory...
View ArticleE8535 | AW0190 AW0194 | Exchange Backup
Error Message: E8535 Failed to receive data from the agent. AW0190 incorrect job data type, look for 13 get 0 AW0194 incorrect job data type Description: Exchange backup fails...
View ArticleE8535 | Exchange 2010 DAG | - Error thrown on random on databases
Error Message: E8535 Failed to receive data from the agent Description: ARCserve Backup will throw error messages on random databases in an Exchange 2010 DAG Symptom: [Errors in active node app event...
View ArticleE8535 | Exchange 2010 SP1 | Database Failover During Backup
Error Message: E8535 Failed to receive data from client agent Description: During the Exchange Database backup if the Store is failing over and subsequently the backup job fails with error “E8535...
View ArticleE8535 | AW9621 preceded by AW9627 | Exchange 2010 | Document level backups...
Error Message Exchange 2010 Document Level Backup fail on random mailboxes with the following errors in both Exchange 2010 RTM and RTM+Service Pack 1: ARCserve Backup error...
View ArticleE8535 |VMWARE| Machines using VDDK Fails with this error
OLD Document ID: TEC504429 Error Message: E8535 Failed to receive data from the agent. Important: This document is applicable for CA ARCSERVE BACKUP AGENT FOR VIRTUAL MACHINES: 12.5 &...
View ArticleE8535|VMWARE|VDDK Upgrade from VDDK 1.1.1 -> VDDK 1.2
Important: This document is applicable for CA ARCSERVE BACKUP AGENT FOR VIRTUAL MACHINES: 12.5 & 15.0 only Document ID: TEC531728 Error Message: Backups of VMs failing with...
View ArticleTroubleshooting checklist for generic error "E8535 Failed to receive data...
Error Message E8535 Failed to receive data from the client agent. (ADDRESS= (DNS (IP...
View ArticleTroubleshooting Exchange Document Level error AE9603 and AW9627 on Exchange 2010
Product: CA Arcserve Backup r15, r15 SP1, r16, r16 SP1 Exchange 2010 Error Message:"AE9603 Agent is not able to enumerate the storage group, database or mailbox" followed by warning AW9627 "No item was...
View ArticleHow to set Agent for Virtual Machine in Debug and what Logs to be collected...
Description: The log files listed in this document can help an ARCserve administrator determine the root cause for several VM backup failures. Solution: Important: Make sure that your environment is...
View ArticleSQL Restore Freeze and receive error E8522 Failed to receive data from the...
Error Message: Restore Operation Failes with "E8522 Failed to receive data from the agent." Description: SQL Restore starts fine and data starts transferring. However, it will freeze the restore at any...
View ArticleLotus Domino - Overview and common Backup issue
This troubleshooting document gives an overview of 1. Lotus Domino. 2. Lotus Domino Clients. 3. How Transaction logs works? 4. Common problems seen during backup of the Lotus Domino database. ...
View ArticleOverview of VMware VDDK and Troubleshooting Snapshots
The document attached has the following topics covered: 1. Overview of VDDK 2. Different Backup modes available within CA ARCserve Backup Agent for Virtual Machine - VMware. 3. Overview of Backup...
View ArticleCOMMAND FAILED. USER NOT VALIDATED IN AUTHENTICATION SERVER ON HOST
Description: Whenever you try to execute the ca_devmgr –adapterinfo command it fails with below error message when the ip address of the backup server changed. c:\Program Files (x86)\CA\ARCserve...
View ArticleAE50015 (An error occurred while attempting to access Windows resources....
Issue: AE50015 (An error occurred while attempting to access Windows resources. Failure details could not be retrieved.) Product: Arcserve...
View ArticleAW0004 2013-06-17 19:02:36 Failed to open file .vmdk RC=110
Error Message: AW0004 2013-06-17 19:02:36 Failed to open file .RC=110, The system cannot open the device or file specified Description: Virtual Machine backups do not complete due to the above warning...
View ArticleHow to configure pre/post script on Client agent for Linux/Unix ?
Description: How to configure pre/post script on Client agent for Linux/Unix. Solution: To configure pre/post script on Client agent for Linux/Unix. # vi /opt/CA/ABuagent/uag.cfg Inside that file you...
View ArticleD2D Integration | Unable to add D2D nodes under D2D proxy
Error Message: Unable to add D2D node under D2D proxy Server: Description: From D2D proxy Server under Client Agent for Windows Log dir C:\Program Files\CA\ARCserve Backup Client Agent for Windows\LOG\...
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