HOW TO IDENTIFY THE LICENSE KEYS USED FOR PARTICULAR SERVER
DESCRIPTION: If you browse under Help > About CA ARCserve Backup > Add/view License you would just come to know whether the application is licensed or not as shown in the below image. If you have...
View ArticleVirtual Standby Maximum Snapshots support in Vmware and Microsoft Hyper-V...
VMWARE VMware ESX supports maximum of 31 snapshots. Virtual Standby reserves 2 snapshots for DR, and hence Max No: of Snapshots supported is 29 MICROSOFT For MS Hyper V, the maximum...
View ArticleHow to disable makeup jobs submission when the backup job fails in Arcserve...
Description: There is a retry mechanism when a backup job fails in ARCserve D2D either due to unavailability of the Machine or Powered off. If you want to disable it and do not want to run a job when...
View ArticleWhat is the purpose of the Utility 'Pre Flight Check' and how to run it?
Description: What is the purpose of the Utility 'Pre Flight Check' and how to run it? Solution: CA ARCserve Central Host-Based VM Backup features a utility called Preflight Check (PFC) which enables...
View ArticleFAQ:Can we Select/De-Select Individual Volumes for the Virtual Machine in the...
Products: CA ARCserve® Central Host-Based VM Backup r16.0, r16.5 Description: While creating a Backup Policy for Virtual machines using CA ARCserve Central Host-Based VM Backup can we individually...
View ArticleConflict with QuickBooks Pro application and CA ARCserve Backup Agent for...
Description: On having CA ARCserve Backup Agent for Open Files and QuickBook Pro 2013 application running on the same box at that time, the QuickBooks data will not be accessible from the remote...
View ArticleBackup and Recovery-Exchange 2010 DAG
Description: This document can be used as a reference for troubelshooting Backup/ Recovery of Exchange 2010. The troubleshooting in this document pertains to the steps to be done on the environment...
View ArticleHow to check if equivalency exists for the Oracle user on the Linux Oracle...
Document ID: TEC480989 Title: How to check if equivalency exists for the Oracle user on the Linux Oracle Server Description: After creating the caroot...
View ArticleAE0521 VM Mount operation failed
Error Message: AE0521 VM Mount operation failed for VM hostname: . For more information refer ca_vcbpopulatedb.log available in the client agent home directory. Description: This is a generic error...
View ArticleHow to set Agent for Virtual Machine in Debug and what Logs to be collected...
Description: The log files listed in this document can help an ARCserve administrator determine the root cause for several VM backup failures. Solution: Important: Make sure that your environment is...
View ArticleFAQ: During V2P recovery, unable to select the "Latest State" for recovery
Description: While performing a V2P recovery from a VMware Standby Virtual Machine, the following error is seen: Solution: In order to perform V2P recovery from the Latest State, the Standby Virtual...
View ArticleCentral Virtual Standby - possible scenarios and considerations
Description: Central Virtual Standby - possible scenarios and considerations are provided below. Solution: Virtual Standby Source: Virtual Standby Source can be the following:- ...
View ArticleFAQ: Driver injection phase not appearing in the BMR logs
Description: During BMR, driver injection takes place during the last phase. If the logs are not collected from the last screen, they will be incomplete and will not contain information about the...
View ArticlePre-requisites for restoring data from D2D recovery points.
Description: Pre-requisites for restoring data from D2D recovery points. Review the Restore Pre-requisites and Considerations. Solution: The following link provides information related to...
View ArticleHost Based Backup policies can no longer be deployed after applying Update 7
Error Message: Unable to apply CA ARCserve Central Host Based VM Backup settings to proxy 'proxyservername' (Error occured duing process request. Please try again.) Description: After applying Update 7...
View ArticleUnderstanding and Troubleshooting Problems with Ports
Description: This document descrbes about the ports used in the system and how to find the state of the ports opened in the system. Solution: Please refer to attached Understanding and Troubleshooting...
View ArticleUnable to see Media Barcode Labels in Tape Library.
Description: The tape inventory will show the wrong tape name, no barcode label for medias and each physical media does have barcode label attached. To get the media name and barcode label detected...
View ArticleSystem state backup is very large. The backup does not end.
Description: Backing up the System State of the local backup server or a remote client machine, it is noticed that the backup size is several GB's larger than normal, whereas the actual size of the...
View ArticleD2D Installation Error 1625 - This installation is forbidden by a system policy
Error Message: D2D installation fails with error 1625 - This installation is forbidden by a system policy. Contact your system administrator. Solution: Solution 1. 1. Open the Group Policy Editor -...
View ArticleCA ARCserve Download links
Solution : Product download links & documentation Product...
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